Privacy Policy

1. Data Controller

The operator of Bookby.chat service (hereinafter: Data Controller):

• Company name: [Company Name]
• Address: [Address]
• Email: hello@bookby.chat
• Tax ID: [Tax ID]

2. Personal Data Processed

We process the following personal data during service use:

• When joining waitlist: name, email address, business name (optional)
• When contacting us: name, email address, message content
• When using the service: booking data, calendar information, chat messages

3. Purpose and Legal Basis of Processing

4. Data Retention Period

• Waitlist data: Until service launch or unsubscription
• Contact data: 2 years
• User account data: Until account deletion or 5 years after contract termination

5. Data Transfers

We may transfer your data to the following third parties:

• Google Ireland Limited: For Google Calendar synchronization
• Meta Platforms Ireland Limited: For Messenger and Instagram integration
• Telegram Messenger Inc.: For sending notifications
• Hosting provider: For data storage

6. Your Rights

Under GDPR, you have the following rights:

• Right of access (Article 15)
• Right to rectification (Article 16)
• Right to erasure (Article 17)
• Right to restriction of processing (Article 18)
• Right to data portability (Article 20)
• Right to object (Article 21)

To exercise your rights, please contact us at hello@bookby.chat.

7. Right to Complain

If you believe your personal data has been unlawfully processed, you may file a complaint with the National Authority for Data Protection and Freedom of Information (NAIH):

• Address: 1055 Budapest, Falk Miksa utca 9-11.
• Phone: +36 1 391 1400
• Email: ugyfelszolgalat@naih.hu
• Web: www.naih.hu

8. Cookies

Our website uses essential cookies necessary for website functionality. We only use analytical or marketing cookies with your consent.